How To Read Your Bill

At the request of the communities we serve, Nationwide Energy Partners (NEP) provides a unified bill for every resident in each community we serve. This conveniently combines multiple services into one single statement, so you are able to manage everything in one easy submission. 

The utility portion of your NEP bill is based on your actual usage and reflects the utility services included in your community. As such, your bill may commonly include one or more of the following, as we as other services at your community’s request:

In addition to the utility portion of your bill, you may also notice Community Charges, Adjustments & Fees, and Carry Over charges. This category is determined by a mixture of your community, NEP, and lastly; the resident (that’s you). For further explanation or to see how these charges are determined and calculated CLICK HERE.

Below you will find a full breakdown of your bill. We hope this will provide clarity and answer any questions you may have. However, if you do have any additional questions please don’t hesitate to contact our resident support specialists Monday through Friday, 8 am to 6 pm EST at 877-818-2637 or via email at ResidentSupport@NationwideEnergyPartners.com