Login to your Resident portal

The NEP Resident Account Portal provides a better, easier-to-use online user experience, simplifies the registration process, and maintains the highest level of security.

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Setting Up Your Account
Set Up Auto Pay

things you need to know:

Credit Card Fees

  • Credit card fees are $3.99 per transaction.

  • This fee increase affects all credit card transactions, including those made through autopay.

  • Residents (including those paying via autopay) may avoid this fee by paying via eCheck/ACH.

  • Read our post about processing fees.

Questions?

If you have questions, please contact Resident Support‭, Monday - Friday,   ‬8:00 a.m. - 6:00 p.m. EST at‭ ‬‭(‬877‭)-‬818-2637‭ ‬or email at‭ ‬ResidentSupport@NationwideEnergyParters.com