How It Works

Have you ever looked at your energy bill and wondered how on earth you used so much energy? This page provides you with educational resources to better understand how your electricity and water usage is measured, and how some appliances in your home function, and why sometimes things can use more energy at different times of the year.

Meters

Heating and Cooling

Currently our educational video on Heat Pumps in Winter Weather is available on it’s own page.

Looking for something else?

Check out our Billing Resources or Conservation Tips pages for more great information.

If you have a specific question regarding your NEP Account, reach out to Resident Support on the contact page.